top of page
Artificial Intelligence Circuit

With the Right People, Great Things Can Happen!

Affordable IT Services RI.

Tyler Hagen – Biography
My name is Tyler Hagen, and I have been an IT Support professional for many years. I am passionate about helping people solve technology problems, whether they are family, friends, or clients. My goal is to make technology easier to understand and less intimidating for everyone.


One of my core beliefs is that teaching people is just as important as fixing the problem. Rather than simply completing the work and leaving, I take the time to explain what I'm doing so clients can feel confident using their devices on their own. My motto is "Helping People.

I believe in providing honest, affordable technology services. I typically charge a flat rate instead of an hourly fee, and I help clients find quality computer hardware and software at reasonable prices without marking up parts for profit. I especially enjoy assisting low-income individuals, seniors, churches, and nonprofit organizations by making technology more accessible. Whether I'm troubleshooting a computer, teaching someone how to use a new device, or supporting members of my community, my focus remains the same: helping people with honesty, patience, and respect.


I am a graduate of the Community College of Rhode Island and have earned several IT-related certificates, including:

  • IT Support Certificate

  • CompTIA A+ Hardware and Software Certificate

  • Windows Server Certificate

  • Computer Ethics and Law Certificate

  • Information Technology Certificate

  • Basic Linux Certificate

     



 

Image by Igor Omilaev

What We Offer
We provide friendly, affordable, and personalized IT support for individuals, families, churches, and small businesses. Whether you need help with a simple computer issue or setting up a new device, we're here to help—and we explain every step so you can learn along the way.
 

    (Network & Internet Setup)
 

  • Router and modem installation and configuration

  • Support for customer-owned networking equipment

  • Experience with Linksys, Netgear, Arris, and other major brands

  • Home Wi-Fi optimization and troubleshooting.






We believe in teaching—not just fixing.

During each service visit, we explain what we're doing so you can better understand your technology and feel more confident using it in the future.
We can also help you:

  • Set up Windows and Android accounts

  • Learn how to back up your computer

  • Understand your home network

  • Get recommendations for affordable IT hardware that fits your needs and budget.



     

Affordable Solutions
We focus on practical, cost-effective solutions instead of recommending expensive upgrades or unnecessary services.



 

​

laptop111.png

We provide RAM upgrades and hard drive upgrades to Solid State Drives (SSDs) to improve your computer's speed and performance.

  • RAM (Random Access Memory): RAM is your computer's temporary working memory. Upgrading RAM helps your computer run more programs at once and improves overall responsiveness.

  • SSD (Solid State Drive): An SSD is a much faster type of storage than a traditional hard disk drive (HDD). Upgrading to an SSD significantly reduces boot times, speeds up file access, and improves overall system performance.

Whether you need more memory, faster storage, or both, we can upgrade your computer to keep it running smoothly.

 

We also check manufacturer's warranty before we do anything to see if it is still under warranty which means a free repair from which ever computer company it is for if still under warranty.    


     (Computer Services)
 

  • Windows updates and troubleshooting

  • Virus and malware removal

  • Operating system installation and reinstallation

  • Computer tune-ups and performance optimization

  • BIOS updates

  • Data backup to external hard drives

  • Windows account setup and configuration

  • General computer maintenance and repair.

 

​

      (Device Setup & Support)
 

  • Xbox setup and configuration

  • Android phone and tablet setup

  • Google TV and Amazon Fire TV Stick configuration

  • TV and DVD player setup, including Sony, Samsung, LG, and Vizio

  • HDMI troubleshooting and connectivity support

  • Projector bulb replacement and setup.



     



 (Security & Antivirus)

We install, configure, and troubleshoot leading security software, including:

  • Norton 360

  • Bitdefender

  • McAfee

  • AVG

  • Malwarebytes

  • Microsoft Defender

We also assist with parental controls to help families create a safer online experience for children.



Brand Expertise
We support a wide range of computer manufacturers, including:

  • Dell 

  • HP

  • Acer

  • And many other major brands.


     

Personalized One-on-One Training
We believe in teaching—not just fixing. During each service visit, we explain what we're doing so you can better understand your technology and feel more confident using it in the future.
We can also help you:

  • Set up Windows and Android accounts

  • Learn how to back up your computer

  • Understand your home network

  • Get recommendations for affordable IT hardware that fits your needs and budget

Affordable Solutions
We focus on practical, cost-effective solutions instead of recommending expensive upgrades or unnecessary services.



We proudly serve:

  • Individuals and families

  • Seniors

  • Low-income households, including those receiving government assistance

  • Churches, with discounted pricing based on their needs

  • High-end residential clients seeking premium personalized support.

Competitive pricing we strive to provide excellent service at fair prices. If you've received a quote from another local provider, let us know—we'll do our best to offer a better value while maintaining high-quality service.

bottom of page